Welcome to EasiKart! By subscribing to our services, you agree to the following terms and conditions. Please read them carefully before making a payment.
All subscription payments are made in advance via Paystack or any approved payment method.
Your subscription is valid for the selected plan duration (biweekly or monthly).
Payments must be completed before deliveries begin. No deliveries will be made without confirmation of payment.
Once your payment is successful, our team will contact you immediately via WhatsApp to confirm your order details, delivery preferences, and any custom notes.
WhatsApp is our main support channel, and all updates, questions or delivery confirmations will be handled there for faster and more personal service.
We currently offer biweekly and monthly delivery options:
Biweekly Deliveries: We deliver every Saturday and Sunday, ensuring you’re stocked with fresh supplies for the week ahead.
Monthly Deliveries: These are fulfilled within 2–3 days after your subscription payment is confirmed.
You can choose your preferred delivery time slot at checkout:
Morning: 9:00 AM – 11:00 AM
Afternoon: 3:00 PM – 5:00 PM
We’ll confirm your time slot via WhatsApp after payment.
We do not offer refunds after a payment has been completed.
Once a plan is active and payment is received, you agree to the delivery terms and product conditions outlined.
We strive to deliver fresh, high-quality items by working closely with trusted vendors.
If an item is delivered in a spoiled condition but not expired, it may be due to manufacturer or handling errors. In such cases:
We do not offer refunds, but
We will compensate you with a replacement item or its value in your next subscription cycle.
You must report such issues within 24 hours of delivery, including photo evidence sent via WhatsApp or email.
You may modify your subscription or delivery schedule at least 48 hours before your next billing cycle.
Mid-cycle changes may not be accepted once a delivery is already prepared or dispatched.
EasiKart currently services Lagos, Ibadan, Ogun, and Osogbo. We are gradually expanding to other regions.
Customers must select their location on the plan page to be directed to the specific location plans, as pricing differs across areas.
Plan pricing and item availability may differ across cities based on local vendor pricing and logistics.
We reserve the right to substitute unavailable items with close alternatives of equal or higher value.
By completing your payment, you confirm that you have read, understood, and agreed to these terms and conditions.